Privacy Policy

Your privacy matters. This policy explains how ElevateAI System ("we", "us", "our") collects, uses, and protects your personal information when you visit elevateaisystem.com or use our services.

Information We Collect

Information you provide

When you book a discovery call, request an audit, join a program, or contact us, you may provide:

• Name and email address
• Business name and website URL
• Phone number (if provided for coaching sessions)
• Information shared during strategy calls or audits
• Payment information (processed securely by Stripe; we never store card details)

Information collected automatically

When you visit our site, we may automatically collect:

• Browser type, device type, and operating system
• Pages visited, time on site, and navigation patterns
• Referring website or search terms
• IP address (anonymized where possible)
• Apollo.io website tracking data (see Third-Party Services below)

How We Use Your Information

We use your information to:

• Deliver the AI marketing services and programs you've engaged us for
• Send you audit results, reports, and deliverables
• Schedule and conduct discovery calls and strategy sessions
• Send The Signal newsletter if you've subscribed (unsubscribe anytime)
• Improve our website, tools, and service quality
• Comply with legal obligations

AI Systems and Data Processing

We use AI tools (including Claude by Anthropic, GPT-4 by OpenAI, and others) to process content and create marketing deliverables for clients. When we process your business content using AI:

• We do not submit personally identifiable client data to AI systems without necessity
• AI-generated outputs are reviewed by our team before delivery
• We follow each AI provider's data usage policies — content submitted may be used to improve AI models per those providers' terms

If you have concerns about AI processing of your content, let us know and we will discuss alternative approaches.

Third-Party Services

We use trusted third-party services to run our business:

• Apollo.io — website visitor tracking and lead intelligence
• Beehiiv — newsletter delivery for The Signal
• Cal.com — discovery call scheduling
• Cloudflare — website hosting, CDN, and security
• Supabase — secure data storage
• Stripe — payment processing

Each service has its own privacy policy. We share only the minimum information necessary for them to provide their service to us.

Cookies

Our site uses cookies for:

• Essential site functionality
• Analytics (to understand which content is helpful)
• Apollo.io visitor tracking (business intelligence only — not advertising)

We do not use advertising cookies or sell your data to advertisers.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Unsubscribe from marketing emails at any time (every email has an unsubscribe link)
• Request a portable copy of your data
• Object to certain processing of your data

For GDPR requests (EU/UK residents) or CCPA requests (California residents), email us at the address below and we will respond within 30 days.

Data Security

We take reasonable technical and organisational measures to protect your personal information. This includes HTTPS encryption, access controls, and using reputable providers with strong security practices. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Client Work Confidentiality

All business information shared with us during audits, strategy sessions, and service delivery is treated as confidential. We will not share client business information with third parties except as necessary to deliver the agreed services, and never for marketing or sales purposes without explicit written consent.

Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, and resolve disputes. When data is no longer needed, we delete or anonymize it.

Children's Privacy

Our services are designed for adults and business owners (18+). We do not knowingly collect information from anyone under 18.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

To exercise your rights, ask questions, or raise concerns about this privacy policy:

• Email: [email protected]
• Or book a call to discuss directly